Terms of Service

These terms govern your use of Attera. Substantive changes will be communicated by email and announced here. Final commercial terms are reflected in your signed Attera service agreement.

i.The service

Attera provides software that turns the source documents you upload into reconciled, audit-ready data, with every figure traceable to its source page. On that layer it produces documents from a template, such as an Operating Report; ESRS/CSRD datapoint extraction is offered to financial institutions as a scoped use case, not as an authored full CSRD report. Any generated document is a draft. You remain responsible for what you file.

ii.Your account

• You must be 18+ and authorised to bind your organisation.
• Keep credentials secure. You are responsible for activity under your account.
• One person per seat. Don't share logins.

iii.Acceptable use

Don't use Attera to:

• Upload content you don't have the right to upload.
• Reverse-engineer, scrape, or attempt to extract source models.
• Submit knowingly false information into compliance filings.

iv.Your content

You own everything you upload. You grant us a limited licence to process it solely to provide the service. We do not train AI models on customer documents. See the Data Processing Addendum for details.

v.Output, accuracy, and your responsibility

Attera is a grounding engine: every quantitative figure in a generated report is sourced to a document you uploaded, with the page-level verifier flagging anything it cannot ground. We do not guarantee that uploaded documents are accurate, that the AI's interpretation is perfect, or that a draft is filing-ready without human review. Always have a qualified person review every figure before filing. The iXBRL output is currently demo-grade. Issuer extension taxonomy is on the roadmap to filing-grade.

vi.Pricing and payment

Indicative plans and inclusions are listed on the pricing page. Final pricing and any refund terms are set out in your Attera service agreement.

vii.Service availability

We target high availability but do not commit to a numerical uptime figure. Best-effort incident acknowledgement within 24 hours; maintenance windows announced in advance where possible.

viii.Termination

You can cancel at any time. We can suspend or terminate accounts for unpaid invoices or material breach of these terms after written notice and a 14-day cure period.

ix.Liability

To the maximum extent permitted by law, our aggregate liability is capped at the fees paid in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including missed regulatory deadlines caused by user error.

x.Governing law

These terms are governed by the laws of Belgium. Disputes will be resolved by the courts of Leuven.

xi.Contact

Questions? contact@attera.io.